Naked Hosting – SUBPOENA AND LAW ENFORCEMENT REQUEST POLICY
Subpoenas & Law Enforcement Requests
Naked Hosting’s policies prohibit the disclosure of customer information without the customer’s express consent except as required to comply with a pending criminal investigation, a court order, search warrant, discovery request, subpoena, or other legal process served on Naked Hosting. If you require information regarding a Naked Hosting customer you must transmit a proper request to our subpoena compliance representative set forth below. The contents of web sites terminated for nonpayment, or otherwise, are permanently and irrevocably deleted based on data storage capacity concerns shortly after termination of the account – generally within five to ten business days. Such files can thereafter no longer be recovered.
Naked Hosting will provide only such information as required or permitted by law. Pursuant to the Electronic Communications Privacy Act, 18 U.S.C. § 2701 et, seq., Naked Hosting is prohibited from providing the contents of e-mails or other electronic communications except under very limited circumstances. Generally a subpoena is required, however for some information a court order or warrant is necessary. Please review applicable federal law before submitting requests for subscriber information. Naked Hosting does not retain copies of deleted or sent e-mails or e-mail logs, although such e-mails or related information may be available on backup tapes for a limited period of time. Naked Hosting does not retain access to electronic communications which are downloaded to the customer’s computer or mobile device.
Service of Subpoenas and Other Legal Process
Naked Hosting is headquartered in Las Vegas, NV. In an effort to cooperate with law enforcement and the judicial system, you may transmit your information requests via fax, mail, or personal delivery to the following:
Internet Ideas, Inc. d/b/a Naked Hosting
c/o Legal Compliance
4601 W. Sahara
Las Vegas, NV 89102Fax: 909.954.9570
We reserve the right to require formal service of process in any given case. Nothing contained herein shall constitute a waiver of service of process or consent to jurisdiction by the courts outside of the State of Nevada.
Notification to Customers
Naked Hosting reserves the right to notify its customer prior to responding to a civil or administrative subpoena, and to delay compliance for up to ten days in order to allow its customer to move to quash the subpoena, or for a protective order, from a court of competent jurisdiction, except in an emergency or where otherwise required by law. Confidentiality is required by law when complying with criminal investigations and/or grand jury matters.
Costs of Compliance
Naked Hosting will comply with civil subpoenas only upon payment of its expenses, as follows:
Other Costs: as incurred
Compact Disks $10.00/CD/DVD; Portable Media Storage Devices: Actual cost
Mailing/Overnight Delivery: Actual cost
In addition, Naked Hosting reserves the right to charge an administration fee to the affected customer pursuant to Naked Hosting Terms and Conditions.
Naked Hosting reserves the right to request additional information, including but not limited to a copy of complaints or other pleadings, in order to verify that the Naked Hosting customer information is relevant to the records requested in any civil or administrative matter.
Release of Customer Information in Other Circumstances
Notwithstanding the foregoing, Naked Hosting reserves the right to disclose customer information when we believe that it is reasonable to do so, in our sole discretion, to:
- Satisfy any legal obligation;
- Operate our services properly;
- Maintain the security of our systems, servers, datacenters, or properties;
- Protect ourselves, our customers, and the general public. We specifically reserve the right to disclose any and all necessary information to law enforcement in the event of ongoing criminal activity involving our system, illegal use of our system, and/or active child exploitation investigations.
Last Revised 03/11/14
Naked Hosting, Inc.